Payment Policy

Last Updated: July 10, 2025

Welcome to [AYMARBLEDESIGN]. This Payment Policy outlines the terms and conditions for all purchases of products and services made through our website ([aymarbledesign.com]). By shopping with us, you agree to the payment policies detailed below.

1. Accepted Payment Methods

We accept various payment methods to provide our customers with a secure and convenient shopping experience:

Credit Cards: Visa, MasterCard, American Express, Discover (and other major credit cards, if applicable). All credit card payments are processed and encrypted via secure payment gateways.
Debit Cards: Supported debit cards.
Digital Payment Platforms: PayPal, Apple Pay, Google Pay (if offered).
Bank Transfer/Wire Transfer: For larger orders or corporate clients, a bank transfer option may be available. In such cases, our bank details will be provided after order confirmation. Orders will be processed once the payment is reflected in our account.

2. Payment Process and Security

Full Payment: Full payment must be received for all orders before products are shipped. For customized products, full payment or a specified deposit (down payment) may be required before the production process begins.
Secure Transactions: All payment transactions are conducted using industry-standard encryption and security protocols (SSL/TLS) to protect your sensitive information. Your payment details are not stored directly on our servers; they are handled by secure and PCI-DSS compliant payment processors.
Payment Verification: For your security and to prevent fraud, some payments may be subject to additional verification steps. This might cause slight delays in processing your order.

3. Pricing and Taxation

Pricing: All product prices listed on our website are in U.S. Dollars (USD). Prices are subject to change without prior notice, but the price at the time you place your order will apply.
Taxes: All applicable sales taxes, use taxes, or other government-imposed charges will be added to your order. Tax rates may vary based on the shipping address and relevant state/local laws.

4. Deposit and Down Payment (For Customized Orders)

For customized marble sink orders, a deposit of a certain percentage (e.g., %50) of the total order value may be required before production begins. The remaining balance will be due when the product is ready for shipment.
Production will not commence if the required deposit is not paid. Deposits are generally non-refundable due to the custom nature of the products. Please refer to our Return & Exchange Policy for details.

5. Order Cancellation and Refunds

Order cancellations and product returns are subject to the terms and conditions detailed in our Return & Exchange Policy.
For accepted returns, refunds are typically processed back to your original payment method, and processing times may vary depending on your bank/payment provider.

6. Payment Errors and Delays

Failed Payments: If a payment fails, your order will not be processed. Our customer service will contact you to assist in arranging an alternative payment method.
Delays: Issues with payment verification or delays from payment methods like bank transfers may cause delays in processing and delivering your order.

7. Fraud and Unauthorized Transactions

We employ advanced measures to detect and prevent unauthorized or fraudulent payments. We reserve the right to cancel any suspicious order and report it to the relevant authorities.

8. Changes to This Policy

We may update this Payment Policy from time to time. When any changes occur, we will inform you by posting the updated policy on our website and updating the "Last Updated" date.